Deflekt.ai
A tool to automate email tickets deflection.
Description
Deflekt.ai is an automatic email ticket deflection tool that helps businesses deflect customer emails before they reach their support inbox. It allows users to create an alias and a human destination, ingest emails, and deflect them using an AI chatbot integration, or a built-in bot. It also includes a fallback scenario that forwards the original message to the user's human support inbox if something goes wrong. It comes with a dashboard that shows how many emails were ingested, deflected, skipped or undeflected. It has plans for every company size, from a free plan with 1 inbox and 50 deflections per month to a Pro plan with unlimited email deflections and unlimited inboxes.
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